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Resource Library: Patient Care
Maintain high-quality care during ownership changes and beyond.
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Three-Part Plan for Transition Success!
We have all heard the old saying, “Fail to plan, plan to fail.” This is never more true than in a practice transition. Every practice transition has the potential to be a win-win proposition. A dental practice owner spends years building a dental business and a dental practice buyer spends years paying off the purchase… -
Dealing with Medical Emergencies in the Dental Office
A medical emergency is one event that dental practices should be prepared for, and the level of preparation determines whether the emergency is handled successfully or not. In this article, we will examine how to develop a plan for handling a medical emergency, and which medical emergencies are most commonly experienced in the dental office…. -
Explaining the Dangers of E-Cigarettes to Your Patients
In the last ten years, the use of e-cigarettes has skyrocketed. One argument against these devices is that although they were created with the intention of weaning smokers off cigarettes, they may now have the adverse effect of introducing teenagers to smoking, acting as a kind of ‘gateway drug.’ Various studies have recently emerged to… -
5 Simple Tips to Help Dental Patients Cut Down On Sugar
Routine check-ups can provide a consistent income for many dental practices, however, it’s important to remember that at the end of the day, most dentists entered the industry out of a real care for the oral hygiene of their patients. It’s therefore in their best interest when dealing with clients, to educate them as to… -
5 Quick Tips to Improve the Ambiance of Your Practice And Reduce Patient Anxiety
Tell me you didn’t have this experience when you were a child. You’d find out you were going to the dentist, maybe you liked it, maybe you didn’t. Either way, your parents would drag you along for a check-up, and when you walked in, you felt a sudden surge of anxiety. The lighting reminded you… -
What Makes an Effective Dental Treatment Coordinator?
A treatment coordinator, whether hired as a primary or secondary role, is employed to ensure that a patient’s cycle of care from diagnosis to treatment runs smoothly. This includes education, scheduling, and payment, and many dental practices often rush this process. In doing so many are missing out on crucial opportunities to close sales, comfort… -
The Importance of Ongoing Patient Communication
With advertisements coming through the mail weekly for free dental exams or discounts from other area dentists, it’s important that you stay present in your patients’ minds through a variety of communication methods. This ensures that they’ll consider you and your practice first. Here are four great ways to keep the lines of communication open… -
Marketing to the Anxious Dental Patient
Fear of the dentist is considered one of the top phobias, along with fears of heights spiders. Patients have dental fears for many reasons, including poor past experiences with other dentists, fear of the equipment used to perform dental procedures or general pain and discomfort around their mouth that may be exacerbated by dental work…. -
How to Lose a Patient in 3 Steps
It’s a big, wide world out there, and patients have a lot of choices when it comes to dental practitioners. Patients should be valued and retained; they are, after all, the core of your dental practice. No one wants to lose patients, but you may be surprised at the little things that dental practitioners do… -
Five Tips for a Comfortable Waiting Room
When your patients walk into your practice, what’s the first thing they see besides the reception desk? That’s right, they see the waiting room—a place where they’ll be spending time while waiting for the assistant to call their name. Waiting rooms are notorious for being uncomfortable, ugly, unwelcoming, or just plain depressing. There are some…